Cancellation Policy


Cancellation of orders only allowed before order is processed by YOU ME CO SDN BHD. Customer need to contact YOU ME CO SDN BHD immediately for any order cancellation refund requests in order for us to attend to the subject matter promptly.

Return / Refund / Replacement Policy

All YOU ME CO SDN BHD products are backed with after-sales services. All goods sold are non-refundable nor returnable except for the below condition :

  • Wrong product received
  • Haven’t received product
  • Wrong quantity
  • Broken sachets
  • Expired product

Please communicate immediately with us for ultimate satisfactory solutions. Depending on where you live, the time it may take for your replacement product to reach you may vary.


YOU ME CO SDN BHD reserves the right to modify and change the Privacy Policy, Cancellation/Return/Refund/ Replacement Policy and Shipping Policy at any time. Any changes to the policies will be published on our website. You should check these Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.